Brian Kerhin is presenting in Autotask’s advanced series of sessions at Autotask’s world conference, CommunITy Live 2011. Brian’s presentation mixes many of the automation elements of Autotask with elements of best business practice associated with standard operating procedures required for the new CompTIA MSP Trustmark program.
The power point slide show is available here.
If you downloaded this in Florida you will and you attempt to open the presentation file in Internet Explorer 8 you will find a Microsoft bug. You’ll need to rename the .zip download to .pptx if you use Chrome or Firefox the bug does not show up. A work around of posting a .zip file to work with IE 8 has been put in place for the current link.
BK
About Brian Kerhin
Brian Kerhin is the founder and President of Byte Harmony, Inc.
Brian attended college at Iowa State University in Ames Iowa where he earned a Bachelor of Science degree in Computer Engineering. Brian focused on software development and network administration while in college also doing a 4 year internship for Wandling Engineering doing 3d animation, designing and implementing their network and networks of their clients.
Upon completing his degree he returned home and took a position as Network Administrator for Steel Craft Corporation (Hartford Steel Craft, Snoway International and Hartford Finishing) in Hartford, Wisconsin. Brian left Steel Craft Corporation to devote his full time and attention to Byte Harmony.
Byte Harmony has provided computer services out of the Milwaukee area since 2001. Services include computer support (MSP, T&M, Project, Consultation), telecommunications support and outsourcing, Internet hosting and web development.
