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Category Archives: Autotask Lifecycle
Block hour contract variable on new invoice templates
I’m excited to write about a great new feature I’ve finally had the chance to get my hands around. The new custom invoice templates in AutoTask. At first I admit I was slightly perturbed that my PO field disappeared. Some … Continue reading
Posted in Autotask Lifecycle, Autotask SOP
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Autotask 2013 October Release – Accounting strikes back!
Things have been quite on the Autotask front both for me and for Autotask for some time. Inside we’ve both been experiencing some major changes. Autotask moving from a US concentric delivery to a global delivery. I’ve been moving from … Continue reading
Posted in Autotask Lifecycle, Autotask SOP
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Byte Harmony puts Lync into production as the primary phone system
Byte Harmony is now using Lync as the primary phone system and unified communications system! Continue reading
Our Storage of choice is ZFS
ZFS storage systems replace all Byte Harmony storage systems. Clients are quickly moving to storage to ZFS as well. Continue reading
Posted in Autotask Lifecycle, Byte Harmony News, Geek Speek, Worth Mentioning
Tagged iSCSI, Storage, ZFS
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Autotask Community Live 2012
I’ll be speaking at Autotask Community Live 2012 in Orlando Florida on Managing Client Assets Using Autotask Configuration Management. You can download the presentation here, the sort order sheet here and the CI Handout here. See you all at the … Continue reading
Posted in Autotask Lifecycle, Byte Harmony News
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August 2011 Release Notes
My overview on the August Autotask feature release. Continue reading
Posted in Autotask Lifecycle
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April / June Autotask Release notes
My overview on the April and June Autotask feature release. Continue reading
Quoting Options for Autotask – QuoteWerks
A look outside the boundaries of Autotask at QuoteWerks. How one of the most widely used quote / proposal tools in the world integrates with Autotask. Continue reading
Posted in Autotask Lifecycle, Quoting
Tagged Autotask, Proposal, Quote, QuoteWerks, Quoting, Sales
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Brian Kerhin Presents at Autotask CommunITy Live 2011
Automation and efficiency are key elements why companies use Autotask. Brian’s presentation at Autotask’s world conference does highlights how to accomplish key elements of the program. Continue reading
Posted in Autotask Lifecycle, Autotask SOP, Byte Harmony News
Tagged Community Live, msp trustmark, workflow
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Quoting Options for Autotask – Autotask Quotes
Best practices and limitations associated with the Quoting tool integrated into Autotask. Continue reading
Posted in Autotask Lifecycle, Autotask SOP, Quoting
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