Category Archives: Autotask Lifecycle

A products lifecycle involves a Beginning, Growth, Maturity, Saturation and Decline.
In our business many things surrounding Autotask have life cycles which are chronicled here in this blog.

Block hour contract variable on new invoice templates

I’m excited to write about a great new feature I’ve finally had the chance to get my hands around. The new custom invoice templates in AutoTask. At first I admit I was slightly perturbed that my PO field disappeared. Some … Continue reading

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Autotask 2013 October Release – Accounting strikes back!

Things have been quite on the Autotask front both for me and for Autotask for some time. Inside we’ve both been experiencing some major changes. Autotask moving from a US concentric delivery to a global delivery. I’ve been moving from … Continue reading

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Byte Harmony puts Lync into production as the primary phone system

Byte Harmony is now using Lync as the primary phone system and unified communications system! Continue reading

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Our Storage of choice is ZFS

ZFS storage systems replace all Byte Harmony storage systems. Clients are quickly moving to storage to ZFS as well. Continue reading

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Autotask Community Live 2012

I’ll be speaking at Autotask Community Live 2012 in Orlando Florida on Managing Client Assets Using Autotask Configuration Management. You can download the presentation here, the sort order sheet here and the CI Handout here. See you all at the … Continue reading

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August 2011 Release Notes

My overview on the August Autotask feature release. Continue reading

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April / June Autotask Release notes

My overview on the April and June Autotask feature release. Continue reading

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Quoting Options for Autotask – QuoteWerks

A look outside the boundaries of Autotask at QuoteWerks. How one of the most widely used quote / proposal tools in the world integrates with Autotask. Continue reading

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Brian Kerhin Presents at Autotask CommunITy Live 2011

Automation and efficiency are key elements why companies use Autotask. Brian’s presentation at Autotask’s world conference does highlights how to accomplish key elements of the program. Continue reading

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Quoting Options for Autotask – Autotask Quotes

Best practices and limitations associated with the Quoting tool integrated into Autotask. Continue reading

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