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	<title>blog.byteharmony.com &#187; Autotask SOP</title>
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	<description>Brian Kerhin&#039;s Blog</description>
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		<title>Brian Kerhin Presents at Autotask CommunITy Live 2011</title>
		<link>http://blog.byteharmony.com/2011/05/brian-kerhin-presents-at-autotask-community-live-2011/</link>
		<comments>http://blog.byteharmony.com/2011/05/brian-kerhin-presents-at-autotask-community-live-2011/#comments</comments>
		<pubDate>Mon, 23 May 2011 11:10:01 +0000</pubDate>
		<dc:creator>Brian Kerhin</dc:creator>
				<category><![CDATA[Autotask Lifecycle]]></category>
		<category><![CDATA[Autotask SOP]]></category>
		<category><![CDATA[Byte Harmony News]]></category>
		<category><![CDATA[Community Live]]></category>
		<category><![CDATA[msp trustmark]]></category>
		<category><![CDATA[workflow]]></category>

		<guid isPermaLink="false">http://blog.byteharmony.com/?p=99</guid>
		<description><![CDATA[Automation and efficiency are key elements why companies use Autotask. Brian’s presentation at Autotask’s world conference does highlights how to accomplish key elements of the program. <a href="http://blog.byteharmony.com/2011/05/brian-kerhin-presents-at-autotask-community-live-2011/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Quoting Options for Autotask &#8211; Autotask Quotes</title>
		<link>http://blog.byteharmony.com/2011/04/quoting-options-for-autotask-autotask-quotes/</link>
		<comments>http://blog.byteharmony.com/2011/04/quoting-options-for-autotask-autotask-quotes/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 14:44:48 +0000</pubDate>
		<dc:creator>Brian Kerhin</dc:creator>
				<category><![CDATA[Autotask Lifecycle]]></category>
		<category><![CDATA[Autotask SOP]]></category>
		<category><![CDATA[Quoting]]></category>

		<guid isPermaLink="false">http://blog.byteharmony.com/?p=86</guid>
		<description><![CDATA[Best practices and limitations associated with the Quoting tool integrated into Autotask. <a href="http://blog.byteharmony.com/2011/04/quoting-options-for-autotask-autotask-quotes/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Building Trust by NOT Selling / Pushing MSP Out of the Gate</title>
		<link>http://blog.byteharmony.com/2011/04/building-trust-by-not-selling-pushing-msp-out-of-the-gate/</link>
		<comments>http://blog.byteharmony.com/2011/04/building-trust-by-not-selling-pushing-msp-out-of-the-gate/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 15:46:36 +0000</pubDate>
		<dc:creator>Brian Kerhin</dc:creator>
				<category><![CDATA[Autotask Lifecycle]]></category>
		<category><![CDATA[Autotask SOP]]></category>
		<category><![CDATA[Network Assessment]]></category>
		<category><![CDATA[Quoting]]></category>
		<category><![CDATA[Autotask]]></category>
		<category><![CDATA[Proposal]]></category>
		<category><![CDATA[Quote]]></category>
		<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://blog.byteharmony.com/?p=58</guid>
		<description><![CDATA[Using Autotask incidents as a short term tool you can build your relationship with a client into an MSP Contract. <a href="http://blog.byteharmony.com/2011/04/building-trust-by-not-selling-pushing-msp-out-of-the-gate/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Renewal Notifications for Contracts, Warranties, &amp; Subscriptions</title>
		<link>http://blog.byteharmony.com/2011/03/renewal-notifications-for-contracts-warranties-subscriptions/</link>
		<comments>http://blog.byteharmony.com/2011/03/renewal-notifications-for-contracts-warranties-subscriptions/#comments</comments>
		<pubDate>Wed, 23 Mar 2011 05:16:15 +0000</pubDate>
		<dc:creator>Brian Kerhin</dc:creator>
				<category><![CDATA[Autotask Lifecycle]]></category>
		<category><![CDATA[Autotask SOP]]></category>

		<guid isPermaLink="false">http://blog.byteharmony.com/?p=45</guid>
		<description><![CDATA[Contracts, CI and subscriptions expire with no one catching it, this is where migraines grow. <a href="http://blog.byteharmony.com/2011/03/renewal-notifications-for-contracts-warranties-subscriptions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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