Things have been quite on the Autotask front both for me and for Autotask for some time. Inside we’ve both been experiencing some major changes. Autotask moving from a US concentric delivery to a global delivery. I’ve been moving from having an office that was top heavy to a right sized work force.
Doing invoicing this month I noticed my HTML tags in my invoices notes started popping out as HTML tags instead of making my words bold. I went to see what’s the deal and WOW, the invoice editor took on a life of it’s own.
All the requests we’ve made over the years for an editor that resembled something more like quickbooks are now on my screen! In fact the editor appears to be even better. The block hour contract time information that customers ask to be added to my invoices so they know how much time they have left appears to now be an option to place on my invoices. This will be a huge feature for my office.
The new copy contract feature may be a great thing. I’m not going to be sure until I use it a few times. In this area of the program the biggest missing feature at the moment for me is a month to month contract option. We get around it by making a contract end date 2030 (in other words, so long that it’s not real).
Live mobile received a face lift. The color makes looking at the application less like living in the 1950′s. Speed seemed improved but it is obvious the application does not deal with a cached data set, it’s still reaching up to the cloud for every chunk of data. On my first test time entry the application gave me the classic:
“We are sorry. An unexpected error has occurred….”
I’ve debugged that down to any time I select to notify someone it crashes. I’m sure they’ll fix it 
.
Hope you all enjoy the latest features and update your invoices!
Brian
