Monthly Archives: April 2011

Quoting Options for Autotask – Autotask Quotes

Posted on April 29, 2011 by Brian Kerhin

Best practices and limitations associated with the Quoting tool integrated into Autotask. Continue reading →

Posted in Autotask Lifecycle, Autotask SOP, Quoting | Leave a comment

LabTech Autotask Upgrade in Development Now

Posted on April 15, 2011 by Brian Kerhin

LabTech Autotask integration improvement details and time frame Continue reading →

Posted in Autotask Lifecycle, RMM | Leave a comment

Building Trust by NOT Selling / Pushing MSP Out of the Gate

Posted on April 13, 2011 by Brian Kerhin

Using Autotask incidents as a short term tool you can build your relationship with a client into an MSP Contract. Continue reading →

Posted in Autotask Lifecycle, Autotask SOP, Network Assessment, Quoting | Tagged , , , , | Leave a comment

Seeing the Future of the Cloud by Considering the Past

Posted on April 11, 2011 by Brian Kerhin

Cloud computing, haven’t we seen you before? The past is the best predictor of the future! Continue reading →

Posted in Autotask Lifecycle, Worth Mentioning | Leave a comment

WordPress RSS and Magpie

Posted on April 10, 2011 by Brian Kerhin

To use PHP to parse feeds use Magpie: http://magpierss.sourceforge.net/ Magpie doesn’t work well (much at all) with RSS2, however, the RDF feed works great . BK Tweet

Posted in Geek Speek | Leave a comment

Brian Kerhin is one of 12 not so angry CompTIA MSP Experts

Posted on April 9, 2011 by Brian Kerhin

Brian was proud to be one of 12 experts to improve the quality of computer support world wide. Continue reading →

Posted in Autotask Lifecycle, Byte Harmony News, Worth Mentioning | Leave a comment

Quoting Options for Autotask – Introduction

Posted on April 3, 2011 by Brian Kerhin

Here are the Quote / Proposal systems that will be presented:
• Autotask Native Quotes
• Varstreet
• Quosal
• QuoteWerks Continue reading →

Posted in Autotask Lifecycle, Quoting | Tagged , , , , , , | Leave a comment